Important Contacts
Stitch Fix Benefits Team
We’re here to help you understand how your benefits work for you and/or your family. A benefits professional can answer questions about your medical, dental, vision, life/AD&D, and disability benefits, as well as claims and coverage questions.
Contact your Stitch Fix Benefits Team at askbenefits@askus.stitchfix.com
or call 415-882-7765
Please have the following available when contacting the benefits team:
Your name and ID number listed on your insurance ID card
- Your dependent’s name (if applicable)
- The date of service in question
- Your daytime phone number
Health plan decision support
Ask ALEX
Medical plans
Cigna
- Group/plan: 3343874
- 800-244-6224
- mycigna.com
Kaiser
- Group/plan:
- CA: 604866
- GA: 10500
- CA: 800-464-4000
- GA: 888-865-5813
- kp.org
Virtual visits
- MDLIVE (Cigna)
- Group/plan: 3343874
- 888-726-3171
- my.cigna.com
- Kaiser
- Group/plan: CA: 604866
- 800-464-4000
- kp.org/mydoctor/videovisits
Health Savings Account (HSA)
HealthEquity
- 866-346-5800
- healthequity.com/stitchfix
Flexible Spending Accounts (FSAs)
Navia Benefit Solutions
SFX
800-669-3539
naviabenefits.com
Commuter Spending Account
Navia Benefit Solutions
SFX
800-669-3539
naviabenefits.com
Mental health
Dental plan
Cigna
3343874
800-244-6224
my.cigna.com
Vision plan
VSP
30059497
800-877-7195
vsp.com
Life and AD&D insurance
Reliance Standard
Basic: GL162732
Supplemental: GL162733
800-351-7500
rsli.com
Personalized LeavePlan
LeaveLogic
stitchfix.leavelogic.com
Disability insurance
Reliance Standard
STD: STD167860 LTD: LTD132274
877-202-0055
matrixabsence.com
Critical Illness Insurance
Reliance Standard
886752
877-202-0055
matrixabsence.com
Accident Insurance
Reliance Standard
886751
877-202-0055
matrixabsence.com
Hospital Indemnity Insurance
Reliance Standard
886753
877-202-0055
matrixabsence.com
Family planning benefits
Carrot
support@get-carrot.com
get-carrot.com/signup
401(k) plan
Charles Schwab
102826
800-724-7526
workplace.schwab.com
Corporate perks platform
PerkSpot
stitchfix.perkspot.com
Resources
OPEN ENROLLMENT FOR 2024 BENEFITS HAS ENDED.
You have three ways to enroll:
- Call 888-246-6680 (Monday - Friday from 8 a.m. to 8 p.m. EST) during the open enrollment period. Benefits counselors are ready to assist you.
- Schedule an appointment below with a benefits counselor during the open enrollment period.
- Self-enroll by clicking here: https://stitchfix.onelogin.com/portal