If you have questions, contact benefits@risebroadband.com, your HR Business Partner, or talk with a benefits counselor by calling 833-226-8351.
At Rise Broadband, we care about you. That’s why we offer benefits that support your physical, emotional, and financial health.
Understanding your benefits and knowing how to use them is just as important as having access to them. Review this guide to learn about the benefits available to you for the 2024 plan year (January 1, 2024, through December 31, 2024). Then, choose the options that are best for you and your family.
Who pays
Some benefits are 100% paid by Rise Broadband, while others require that you contribute.
When to enroll
You can only sign up for benefits or change your benefits at the following times:
- Within 30 days of joining Rise Broadband as a new employee: Visit workforcenow.adp.com.
- During the annual benefits enrollment period:
- Within 30 days of a qualifying life event: Please contact benefits@risebroadband.com.
The choices you make at this time will remain in place through December 31, 2024, unless you experience a qualifying life event. If you do not sign up for benefits during your initial eligibility period, you will not be able to elect coverage until the next open enrollment period.
Changing your benefits
Due to IRS regulations, once you have made your elections for 2024, you cannot change your benefits until the next annual open enrollment period.
The only exception is if you experience a qualifying life event. Election changes must be consistent with your life event.
Qualifying life events include, but are not limited to:
- Marriage, divorce, or legal separation.
- Birth or adoption of an eligible child.
- Death of your spouse or covered child.
- Change in your spouse’s work status that affects their benefits.
- Change in your child’s eligibility for benefits.
- Qualified Medical Child Support Order.
