Contact Information

Who to Contact with Questions

For specific benefit questions, contact our plan administrators below.

For general assistance, speak with a benefits representative
Monday through Friday, 8 a.m. to 8 p.m. EST. Call 833-226-8355.

Medical and Prescription - UMR and CVS Caremark
877-498-1385
http://nationalchurchresidencesbenefits.com
Quantum Health App

Lifestyle Change Program - Omada Health
omadahealth.com/nationalchurchresidences (member ID: 12-digit UMR medical ID card number)

Health Savings Account - HSA Bank
833-223-5601
http://alexhsa.com

Dental - MetLife
800-275-4638
https://metlife.com/dental

Vision - VSP
800-877-7195
http://vsp.com

Flexible Spending Account - UMR
800-826-9781
http://nationalchurchresidencesbenefits.com

Life and AD&D Supplemental Life - Voya
http://presents.voya.com/EBRC/nationalchurchresidences

Disability, Leave of Absence, and Family Medical Leave
888-973-3652

Fertility, Adoption, and Surrogacy Coverage - Progyny
866-880-8860

Family Care Benefits - UrbanSitter
urbansitter.com

Reproductive Support - Maven
mavenclinic.com/join/getstarted

Accident Insurance, Critical Illness, Hospital Indemnity - Voya
http://presents.voya.com/EBRC/nationalchurchresidences

Pet Insurance - Pets Best
http://petsbest.com/NationalChurchPET
(discount code: NationalChurchPET)

Telemedicine for Pets - Airvet
https://airvet.com/pet-parents

Retirement Savings Plan - Lincoln Financial
800-234-3500
http://lfg.com

Well-being Program - Wellness Yor Way
888-282-0822
https://navigatewell.com

Real Appeal Weight Loss - Real Appeal
http://nationalchurchresidences.realappeal.com

Employee Assistance Program - ComPsych
877-533-2363
http://guidanceresources.com
(web ID: MY5848i)

Education Benefits - National Church Residences / Mission Central
Mission Central

Paid Time Off - National Church Residences / Employee Information Guide
Mission Central