Who to Contact with Questions
For specific benefit questions, contact our plan administrators below.
For general assistance, speak with a benefits representative
Monday through Friday, 8 a.m. to 8 p.m. EST. Call 833-226-8355.
Medical and Prescription - UMR and CVS Caremark
877-498-1385
http://nationalchurchresidencesbenefits.com
Quantum Health App
Lifestyle Change Program - Omada Health
omadahealth.com/nationalchurchresidences (member ID: 12-digit UMR medical ID card number)
Health Savings Account - HSA Bank
833-223-5601
http://alexhsa.com
Dental - MetLife
800-275-4638
https://metlife.com/dental
Vision - VSP
800-877-7195
http://vsp.com
Flexible Spending Account - UMR
800-826-9781
http://nationalchurchresidencesbenefits.com
Life and AD&D Supplemental Life - Voya
http://presents.voya.com/EBRC/nationalchurchresidences
Disability, Leave of Absence, and Family Medical Leave
888-973-3652
Fertility, Adoption, and Surrogacy Coverage - Progyny
866-880-8860
Family Care Benefits - UrbanSitter
urbansitter.com
Reproductive Support - Maven
mavenclinic.com/join/getstarted
Accident Insurance, Critical Illness, Hospital Indemnity - Voya
http://presents.voya.com/EBRC/nationalchurchresidences
Pet Insurance - Pets Best
http://petsbest.com/NationalChurchPET
(discount code: NationalChurchPET)
Telemedicine for Pets - Airvet
https://airvet.com/pet-parents
Retirement Savings Plan - Lincoln Financial
800-234-3500
http://lfg.com
Well-being Program - Wellness Yor Way
888-282-0822
https://navigatewell.com
Real Appeal Weight Loss - Real Appeal
http://nationalchurchresidences.realappeal.com
Employee Assistance Program - ComPsych
877-533-2363
http://guidanceresources.com
(web ID: MY5848i)
Education Benefits - National Church Residences / Mission Central
Mission Central
Paid Time Off - National Church Residences / Employee Information Guide
Mission Central