EAP

The EAP provides a 24/7 self-service support through education materials on work/life topics such as caregiving, daily living, and work/life balance. You also have access to a live advocate 24/7 ready to help assess your needs and develop a solution to help resolve your concerns. He or she can also direct you to an array of resources in your community and online tools.

You can use our free and confidential EAP services to solve a wide range of concerns and problems:

• Marital and family issues
• Depression and anxiety
• Problems with substance abuse
• Problems with gambling
• Balancing work and home life
• Personal/family concerns

Receive up to THREE FREE VISITS per issue with a participating counselor.

In addition, the following enhanced services are available to you:

• Legal services: You can talk with an attorney for up to 30 minutes at no charge. Should you decide to retain the attorney, you will receive a 25% discount off the attorney’s standard hourly fees (work-related issues are not covered).
• Financial services: You may speak with a financial professional by phone for up to 60 minutes at no charge for debt management issues, credit card education/consultation, and budgeting advice (investment advice is not provided).
• ID theft and fraud resolution: This benefit can help protect you from theft, fraud, or assist you should you become a victim of a fraud related crime.
• Childcare and eldercare consultation: You will be connected with a childcare or eldercare specialist who can assist in arranging care or resources for your child or older parent regardless of their location in the United States.

Your EAP is available 24 hours per day, 7 days per week. Simply call 800-777-4114 or visit fch.personaladvantage.com and use username mrda.