Benefits For You And Your Family

LGO Hospitality

Open enrollment has ended. If you are a NEW HIRE, please follow the instructions at the bottom of the page to enroll.

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We care about you. That’s why we offer benefits that support your physical, emotional, and financial health.

The benefits offered by LGO Hospitality are designed to provide a comprehensive total rewards package for you and your eligible dependents. We encourage you to evaluate and elect benefits that best suit your personal needs.

Eligibility

For benefit eligibility purposes, employees are classified as full-time or variable-hour. Full-time employees may enroll in benefits on the first of the month following 30 days of employment. All coverages end on the last day of the month that your eligibility for benefits ends.

The hours for variable-hour employees vary greatly. To determine eligibility for benefits, employee files are audited over a 12-month period. This starts on the date of hire to determine if the employee averages at least 30 hours each workweek. Employees who do
not meet the 30 hours per week eligibility requirement at the end of the initial measurement period are re-evaluated during the next measurement period. Once met, you will be eligible to enroll in benefits the first of the month following the measurement period.

The plans offer coverage for eligible dependents, including:

  • Your legal spouse
  • Your children to age 26, regardless of student, marital, or tax- dependent status (including a stepchild, legally-adopted child, a child placed with you for adoption, or a child for whom you are the legal guardian)
  • Your dependent children of any age who are physically or mentally unable to care for themselves

Enrollment

You can sign up for benefits or change your benefit elections within 30 days of your initial eligibility date (as a newly-hired employee), during the annual benefits open enrollment period, or within 30 days of experiencing a qualifying life event.

The choices you make at this time will remain the same through June 30, 2022. If you do not sign up for benefits during your initial eligibility period or during the open enrollment period, you will not be able to elect coverage until the following plan year.

Premium Payment

If you elect benefits and your paycheck is not adequate to support your pre-tax premium payment, you may continue your coverage by paying your premium within 30 days after the payment is due. Payments can be made by credit card by calling the corporate office or by personal check made payable to January 17th, LLC, and mailed to the corporate office. If your premium payment is not received within 30 days, your coverage will be terminated for nonpayment of premium back to the end of the month following the last day for which your premiums were paid up. If your coverage is canceled for nonpayment, you may not be eligible to re-enroll until the earlier of the next open enrollment period or the occurrence of a qualifying life event.

Making Mid-Year Benefits Changes

Due to IRS regulations, once you have made your elections for the plan year, you cannot change your benefits until the next annual open enrollment period. The only exception is if you experience a qualifying life event. Election changes must be consistent with your life event.

Qualifying life events include, but are not limited to:

  • Marriage, divorce, or legal separation
  • Birth or adoption of a child
  • Death of your spouse or covered child
  • Change in your spouse’s work status that affects his or her benefits • Change in your child’s eligibility for benefits
  • Qualified Medical Child Support Order

To request a benefits change, notify Human Resources within 30 days of the qualifying life event. Change requests submitted after 30 days cannot be accepted.

Open enrollment is now closed!

NEW HIRES: When you are ready to enroll, please follow these instructions to elect your benefits:

  • Log into your Employee Self Service portal (ESS) at https://greenlink.myisolved.com
  • Your username is your email address. If you have forgotten your password, you can use the forgot password link to reset it.
  • If you have never registered your ESS account after finishing onboarding, you can email payroll@lgohospitality.com to receive a one-time activation link. The activation link expires after 72 hours. After you click the link once, you cannot use it again.
  • Once you log in, you can click on the Employee Self Service tab on the left and select Open Enrollment. You will need to go through all the prompts until you get to the benefit confirmation screen where you can click submit. An action-required message will pop up if you need to provide additional information before submitting it.

Have questions about the Cigna Medical and Dental plans?  Call their Pre-enrollment Education Hotline at:  (888) 806-5094.

You can also click below to schedule an appointment with a benefits counselor to ask questions about the LGO 2020-2021 voluntary benefits offering.