Employee Assistance Program
LGO Hospitality automatically provides employee assistance program (EAP) services through Unum to you and your household members AT NO COST.
- The services are available by phone or online.
- Each member can receive up to three free face-to-face counseling sessions, per incident, per year.
- No personal information is shared with LGO Hospitality.
The free EAP can support you. Call the EAP 24/7 at 800-854-1446 or visit unum.com/lifebalance.
Open enrollment has ended.
For new hires, when you are ready to enroll, please follow these instructions to elect your benefits:
- Talk to ALEX, your personal benefits counselor at https://www.myalex.com/lgo-hospitality/2022#intro. ALEX explains all your benefits in plain English and helps you choose the plans that make the most sense for you and your family.
- Log in to your Employee Self Service portal (ESS) at https://greenlink.myisolved.com
- Your username is your email address. If you have forgotten your password, you can use the forgot password link to reset it.
- If you have never registered your ESS account after finishing onboarding, you can email payroll@lgohospitality.com to receive a one-time activation link. The activation link expires after 72 hours. After you click the link once, you cannot use it again.
- Once you log in, you can click on the Employee Self Service tab on the left and select Open Enrollment. You will need to go through all the prompts until you get to the benefit confirmation screen where you can click submit. An action-required message will pop up if you need to provide additional information before submitting it.
Have questions about the Cigna Medical and Dental plans? Call their Pre-enrollment Education Hotline at: (888) 806-5094.