Dana-Farber Direct Connect

Dana-Farber Direct Connect for the City of Portland

What is Dana-Farber Direct Connect?

When you are faced with a possible diagnosis of cancer, Dana-Farber Direct Connect is there to provide support and dedicated care coordination during your diagnosis and treatment. Our patient liaisons will help find the right specialist, arrange an appointment tailored to your individual situation, and make sure you have what you need throughout your experience at Dana-Farber. Dana-Farber Direct Connect is offered to all employees, dependents and retirees of the City of Portland.

Why Dana-Farber Cancer Institute?

For over 70 years, Dana-Farber has provided expert cancer care and life-changing research for adult and pediatric patients from all over the world. Based in Boston, and a principal teaching hospital of Harvard Medical School, Dana-Farber trains and recruits some of the world’s best and brightest physicians and researchers in every cancer specialty – including the most complex and rare. They partner with two of the world’s leading hospitals – Brigham and Women’s Hospital and Boston Children’s Hospital – to provide you with complete and integrated care.

When should I contact Dana-Farber Direct Connect?

You should contact Dana-Farber Direct Connect when you have been told that you have cancer and would like to explore treatment options at Dana-Farber Cancer Institute. Additionally, if you have test results that may signal a cancer diagnosis, you can choose to be diagnosed and treated at Dana-Farber Cancer Institute. If you are currently receiving treatment for cancer elsewhere and want to be treated at Dana-Farber, you can contact Dana-Farber Direct Connect.

How will the Dana-Farber Direct Connect team assist me?

  • Identify the right specialist based on your type of cancer
  • Coordinate an appointment for you or your loved one based on your individual needs
  • Connect you with the appropriate resources and services throughout your experience at Dana-Farber

Email DirectConnect@dfci.harvard.edu
or call 866-977-3262 (866-977-DANA)
Find more information at www.dana-farber.org/city-of-portland

Dana-Farber Direct Connect
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    Resources
    • Dana-Farber Direct Connect Overview
    • Dana-Farmber Direct Connect Frequently Asked Questions
    Benefit counselors are standing by between 8:00 AM – 8:00 PM EST. (language support is available).
    1. Call (866) 245-0753.  Benefit counselors are standing by between 6:00 AM – 6:00 PM EST.  (language support is available)
    2. Access PlanSource:
      To Login, go to www.plansource.com/login and enter your username and password.

      • Username: Your username is the first initial of your first name, up to the first six letters of your last name, and the last four digits of your SSN.  For example, if your name is Taylor Williams, and the last four digits of your SSN are 1234, your username would be twillia1234.
      • Password: Your initial password is your birthday in the YYYYMMDD format. For example, if your birthdate is June 4, 1979, your password would be 19790604.
      • The first time you log in, you will be prompted to change your password.
    3. Schedule an appointment with a benefits counselor by clicking below.