Additional Benefits
Bereavement Support Services
As part of your basic life and AD&D coverage, you have access to end of life planning services through Reliance Standard AT NO COST.
Bereavement support services offer confidential and professional grief, financial, and legal counseling to help beneficiaries navigate every aspect of loss. Beneficiaries have unlimited access to counseling sessions via phone with a professional clinician. For assistance, call 855-775-4357.
Travel Assistance Services
As part of your basic life and AD&D coverage, you have access Standard AT NO COST. This service is available 24 hours a day, internationally more than 100 miles away from home.
Services available include:
- Assistance with passport/visa requirements
- Currency, weather, culture, and immunization and vaccination information
- Medical evacuation and repatriation services
- Return of dependent children or traveling companion
- Translation and interpretation services
- Assistance with lost or stolen items
- Legal counseling
- Local medical referrals, prescription assistance, and eyeglasses replacement
- Transportation of remains
For assistance, call 800-456-3893.
Voluntary Identity Theft Protection
CCMC provides you the option to purchase voluntary identity theft protection services through Allstate.
With identity theft protection, you can:
- Track your personal data using Allstate’s Digital Footprint tool.
- Catch fraud early with 24/7 identity and financial monitoring.
- Keep an eye on your risk potential by checking your Identity Health Status.
- Use tools designed to protect against online threats such as viruses, phishing attacks, and malware on up to five mobile devices.
- Monitor social media accounts for signs of account takeover.
- Protect your personal data with dark web monitoring.
- Strengthen your personal computer security with a VPN to protect against online threats.
- Receive notifications for financial transactions like cash withdrawals to help detect potential fraud.
Voluntary identity theft protection costs
Listed below are the per pay period costs for voluntary identity theft protection services. The amount you pay for coverage is deducted from your paycheck on a post-tax basis.
Pet Insurance
CCMC provides you the option to purchase voluntary pet insurance directly through United Pet Care or Nationwide.
Once you enroll through the carrier website(s) they will notify CCMC to start a payroll deduction.
United Pet Care
United Pet Care offers one low price plan which gives you access to savings of 20–50% off in-house veterinary services such as preventive, accident, and sick care. A 24/7 pet helpline is always available. All pets are covered with no restrictions or exclusions.
United Pet Care offers all of the following at a reasonable monthly cost:
- No age limitations.
- No exclusions on pre-existing health conditions.
You can save on:
- Office visits.
- Annual exams and vaccines.
- Dental cleanings.
- No limits to office visits.
- No referrals necessary to participating specialists.
- Puppy and kitty vaccines.
- Surgeries/hospitalization.
- Spay/neuter.
- United Pet Care rates will vary based on individual pets age and breed.
Estimated rates can look like:
- One pet: starts at $9 per pay period
- Two pets: starts at $17 per pay period
- Three pets: starts at $25 per pay period
- Each additional pet: starts at an additional $8 per pay period
If your vet is not on the United Pet Care list, give United Pet Care the vets name and they can contact them to possibly be added to the plan. In the meantime, select one of the vets on the United Pet Care program and have your pet’s records transferred. For more information, visit United Pet Care at unitedpetcare.com/ccmc.
Nationwide
Nationwide has an open network so you can go to any vet and all pets are welcome.
Nationwide pet insurance offers five different plan options so you can select the coverage you want for your pet with:
- No age limitations.
- No pet dropped from coverage due to age.
- No arbitrary premium increases due to rising pet health care costs.
- No group rates.
Nationwide rates will vary based on individual pets age, size, location, and plan choice.
Estimated rates can look like:
- Reimbursement level (50%): $10–$18 per pay period.
- Reimbursement level (70%): $14–$24 per pay period.
Nationwide’s price point is higher than United Pet Care but you will save money on the plan when you have to use the coverage. For more information, visit Nationwide at petinsurance.com/ccmc.
Paid Time Off
Bereavement
CCMC recognizes that a death in the family creates a very difficult time. CCMC seeks to ensure that you are able to attend to family matters. To that end, we have adopted the following guideline for bereavement leave.
Absence due to a death in an employee’s immediate family will be excused and paid up to a maximum of three business days. Additional days may then be granted using paid medical, vacation, or unpaid time.
A one-day absence to attend a funeral of a relative not in the immediate family will be granted as paid bereavement time.
Jury Duty
Serving as a juror or testifying as a witness is a civic duty and, as such, is fully supported by CCMC. Should you receive a jury summons, you must notify your supervisor immediately.
While serving, an employee’s base pay will continue, less the amount paid by the court system, for a maximum of five days. After five days, the employee may use vacation time or request unpaid leave.
Medical
Paid time off for medical leave is provided by CCMC for your income protection when you must take time away from work for medical reasons.
Medical time may also be used for anyone who resides in the same household as you or an immediate family member requiring the employee’s medical support. The time away must be approved by your immediate supervisor.
Medical time can be used for regularly scheduled visits to the dentist, physician, or optometrist. Medical time may also be used after bereavement time is exhausted. You must inform your supervisor in advance of such appointments. Except in cases of approved leave, absence without pay can be viewed as excessive absenteeism.
Medical time will accrue at the rate of 5.33 hours
per month (up to 8 days per year). Medical time can accumulate up to a cumulative maximum of 240 hours and is not paid out upon termination from CCMC.
Vacation
All active, regular full-time and “full-time less than 40 hours” employees1 are eligible for paid vacation time (PVT)2 after 60 days of employment.
Accrual will cap at a maximum of 150% of the annual accrual amount, not to exceed 240 hours.
(1) Full-time and “full-time less than 40 hours” employees earn vacation at different rates. “full-time less than 40 hours” earn at 80% of the full-time rate. (2) PVT accrues on a per-paycheck basis according to the attached schedule.
Holidays
CCMC observes the following thirteen company scheduled holidays and two floating holidays. Full-time employees are paid for these holidays.
- New Year’s Day: Monday, January 1, 2024
- Martin Luther King Jr. Day: Monday, January 15, 2024
- Memorial Day: Monday, May 27, 2024
- Juneteenth: Wednesday, June 19, 2024
- Independence Day: Thursday, July 4, 2024
- Labor Day: Monday, September 2, 2024
- Veterans Day: Monday, November 11, 2024
- Thanksgiving Day: Thursday, November 28, 2024
- Day after Thanksgiving: Friday, November 29, 2024
- Christmas Eve Day: Tuesday, December 24, 2024
- Christmas Day: Wednesday, December 25, 2024
- New Year’s Eve Day: Tuesday, December 31, 2024
- New Year’s Day: Wednesday, January 1, 2025
- Two (2) Floating Holidays: Flexible with approval from Supervisor. Does not carry over to next calendar year (state laws apply).
Volunteer Time Off
To honor your commitment to service, all benefits-eligible employees will receive up to eight hours of paid volunteer time each calendar year. You may use this time to volunteer with HomeWorks, or to serve any charity that is important to you. The time does not carry over, nor is it paid out if unused. Any time off must be pre-approved by your supervisor.
Employees who use this benefit are encouraged to send a photo of your service to our communications team at
comunications@ccmcnet.com
Bonus Opportunities
Milestone Bonus
CCMC is pleased to provide milestone bonuses to full-time employees at a rate of $200 per year of service and to parttime employees at a rate of $100 per year of service at each five-year interval of service.
Discretionary Bonus
CCMC offers an annual bonus at 100% at the discretion of CCMC. All full-time and part-time team members with CCMC for the entire preceding calendar year are eligible. You must also be employed by CCMC on the day that bonuses are paid to receive a payment. The potential pool of funds available are dependent on the results of key success metrics: client satisfaction, client retention, and financial results.
Referral Bonus
Our employees know best what it takes to be successful at CCMC, so we offer an employee referral bonus of $1,000 for open full-time positions and $250 for open part-time positions (for details, see the Referral Bonus Request Guidelines and Form located on SharePoint in the People Operations documents area).
Emotional Wellbeing Solutions
Assistance is always available for you. The Emotional Wellbeing Solutions (EWS) services are provided AT NO COST to you and your household through Optum.
Your EWS is a free, strictly confidential service that includes 24/7 online and telephonic counseling and up to three free face-to-face visits per person, per issue, per year with a licensed counselor.
When is the best time to use your EWS?
- When you feel burnt out or stretched thin, call to connect with a counselor to find relief.
- When you need help finding care for your child or loved one, call to find care solutions.
- When you need someone to talk to with 24/7 support, you can connect when it’s convenient.
- When you’re not sure of the next step to take, reach out for legal and financial planning.
Don’t hesitate to reach out whenever you need it. No personal information is ever shared with CCMC and access to the EWS is completely confidential.
Access your EWS by calling 866-248-4096 or visiting liveandworkwell.com (access code: CCMC).
Sanvello
The Optum EWS also gives you access to the Sanvello app which provides on-demand help for stress, anxiety, and depression.
Utilize these tools on Sanvello:
- Daily mood tracker.
- Copingtoolstomanagelife’sstressfulmoments.
- Guided journeys that help you build long-term life skills.
- Weekly check-ins to set goals and promote on going progress.
- Community support with peer groups to share, encourage, and connect.
Download the app via the App Store or Google Play Store. For more information visit sanvello.com.
Resources
How To Enroll
To enroll in benefits, log into workforcenow.adp.com and follow these steps:
- Enter your User ID and Password, and then click "Sign In."
Note: If this is your first time logging in, click the "Sign Up" button. If you are unsure of the registration code, please contact People Operations. - You will be asked questions regarding you and your family, including their birthdates and possibly their Social Security numbers and phone numbers.
- Don't forget to designate your beneficiaries, including primary and secondary, if applicable.
- Compare your plan options and choose the best benefit plan for you and your family. When you are ready to confirm your selections, click "Submit Enrollment."