Benefits For You And Your Family

Open Enrollment for 2024 benefits has ended.
New hires, please follow the steps at the bottom of the page to enroll.

Benefits Built For You

At arrivia, we care about you. That’s why we offer benefits that support your physical, emotional, and financial health.

Use this site as a tool to help you make the best benefits decisions for you and your family for the 2024 plan year (January 1–December 31, 2024). The information inside this guide can help you review your health coverage options, check out tax savings opportunities, and learn about voluntary benefit offerings.

Benefits Guide

Who Is Eligible

If you are a corporate team member and work at least 30 hours per week, you are eligible for benefits on the first day of the month following your date of hire. If you are a call center team member and work at least 30 hours per week, you are eligible for benefits on the first day of the month following 30 days of employment.

Note: Call center team members are those who are paid hourly and are eligible to earn commissions based upon their sales results. Corporate team members include those who are paid hourly but are not eligible to receive commissions OR who are paid salary.

As you become eligible for benefits, so do your eligible dependents. In general, eligible dependents include:

Your spouse or partner: This includes your legal spouse or domestic partner.
Your child(ren): This includes your children to age 26, regardless of student, marital, or tax-dependent status (including a stepchild, legally-adopted child, a child placed with you for adoption, or a child for whom you are the legal guardian), as well as children of any age who are physically or mentally unable to care for themselves.

You will be asked to produce documentation that proves the dependent you wish to cover on our plans are eligible to be enrolled.

ENROLLMENT

You can only sign up for benefits or change your benefits at the following times:

Upon date of hire for corporate team members or within 30 days of employment for call center team members: See “How to Enroll”.
During the annual benefits open enrollment period: See “How to Enroll”.
Within 30 days of a qualifying life event: See “Changing Your Benefits” for details and contact Human Resources.

The choices you make at this time will remain in place through December 31, 2024, unless you experience a qualifying life event as described below. If you do not sign up for benefits during your initial eligibility period, you will not be able to elect coverage until the next open enrollment period.

CHANGING YOUR BENEFITS

Due to IRS regulations, once you have made your elections for the 2024 plan year, you cannot change your benefits until the next annual open enrollment period.

The only exception is if you experience a qualifying life event. Election changes must be consistent with your life event.

Qualifying life events include, but are not limited to:

Birth or adoption of an eligible child.
Marriage, divorce, or legal separation.
Spouse’s work status changed affecting their benefits.
Death of your spouse or covered child.
Child’s eligibility for benefits changed.
Qualified Medical Child Support Order.

To request a benefits change, notify Human Resources within 30 days of the qualifying life event. Change requests submitted after 30 days cannot be accepted. You may need to provide proof of the event, such as a marriage license or birth certificate.

Who Pays

Some benefits are 100% paid by arrivia, while others require that you contribute.

Open Enrollment for 2024 has ended.
New hires, please follow the instructions below to enroll or make changes.

To enroll in benefits, log into ew12.ultipro.com and follow these steps:

Step 1:
Once logged into UKG (UltiPro), look to the left and scroll down to access "Open Enrollment" and select "2024 Open Enrollment."

If you are a new team member, scroll down to access "Life Events" and select "I am a new team member."

Step 2:
If you need to stop the enrollment process and return at a later date, select “Draft” to save your enrollment information.

Step 3:
After you make your elections, you will have the opportunity to review and submit.